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Free 220-902 Exam Dumps Collection On Google Drive: QUESTION 61A user, Ann, reports that her computer is able to connect to devices on her local network but not on the remote office network. Ann's computer shows the following ipconfig information:IP address: server 1: server 2: of the following is the cause of the problem? A.    DNS server 2 is set incorrectly.B.    DNS server 1 is set incorrectly.C.    IP address is set incorrectly.D.    Gateway is set incorrectly. Answer: D QUESTION 62Ann reports that printouts from the department laser printer have become faded. She has already replaced the toner cartridge. Which of the following is the MOST likely component causing the faded printing? A.    Transfer rollerB.    Fusing assemblyC.    Registration assemblyD.    Duplexing assembly Answer: A QUESTION 63A user, Ann, reports that her laptop will no longer connect to wireless. Joe, a technician, checks the device manager and does not see a wireless networking card or any unknown devices. Which of the following should Joe do FIRST? A.    Check to make sure the wireless card was not turned off via the hardware switch or keyboard shortcut.B.    Install a USB wireless card to ensure that Windows networking is working properly.C.    Open the laptop and reseat the network card and both antennas.D.    Download and install the latest wireless driver from the manufacturer's website. Answer: A QUESTION 64Which of the following passwords is the MOST secure according to industry best practices? A.    VeryStrongPasswordB.    SimpleAnswer1234C.    E@sy2RememberD.    thisisthecorrectanswer1 Answer: C QUESTION 65A user, Joe, has just finished upgrading his computer with a wireless keyboard/mouse combination, additional memory, installed new speakers, and replaced his 15 inch flat screen with a 24 inch flat screen. When he boots the computer it immediately starts making a loud beeping noise and will go no further in the boot process. Which of Joe's system upgrades is the cause of the problem? A.    The DVI cable is not properly seatedB.    Speakers are not properly connectedC.    Battery low on wireless mouseD.    Memory is mismatched Answer: D QUESTION 66A PC uses RAID 1. Ann, a technician, has read in the event log that the drive "SATA 1" is no longer in sync with drive "SATA 0". Which of the following steps should she try FIRST to repair this PC to optimal running conditions? A.    Remove SATA 1 from the RAID group then try to re-add itB.    Replace both drives then restore from a backupC.    Remove both drives then switch the SATA channelsD.    Replace SATA 1, rebuild the RAID and replace SATA 0 Answer: A QUESTION 67A user, Ann, receives a call from Joe who states that he is brand new in the help desk. Joe states that he needs to update Ann's email client to prevent corruption. At Joe's request, Ann discloses her user name and password. She later discovers that Joe is not a member of the help desk. Which of the following has occurred? A.    Social engineeringB.    PhishingC.    Spear phishingD.    Hijacking Answer: A QUESTION 68Ann recently upgraded a computer from Windows XP to Windows 7, but one of her applications does not work now. Which of the following should be done FIRST? A.    Set the application to run in XP compatibility modeB.    Reinstall Windows XPC.    Configure a dual boot with XP and 7D.    Install the application in XP mode Answer: A QUESTION 69Which of the following security best practices would prevent a program on a CD from immediately launching when inserted into a computer? A.    MSCONFIG >Startup TabB.    Disable the Guest accountC.    Rename the Administrator accountD.    Disable autorunE.    Restrict user permissions Answer: D QUESTION 70Which of the following is one of the major differences between a new tablet and a new laptop computer? A.    Tablet has no field serviceable parts.B.    Laptop has less field functionality.C.    Tablet has faster Ethernet capability.D.    Laptops have slower responsiveness than tablets. Answer: A QUESTION 71Ann, a home user, brings a Windows XP PC in for repair and reports that several disk read errors are occurring. She has run check disk and errors have been reported several times. Which of the following should a technician recommend? (Select TWO). A.    Increase the amount of RAM to improve disk checksB.    Backup all data on the driveC.    Upgrade to a home serverD.    Purchase a new hard driveE.    Change the drive configuration to RAID 0F.    Upgrade to Windows 7 Professional Answer: BD QUESTION 72Which of the following data types can be synchronized to a mobile device by default? (Select TWO). A.    Biometric informationB.    PicturesC.    ContactsD.    CredentialsE.    SMS Answer: BC QUESTION 73Which of the following mobile device features disables cellular and wireless communication? A.    Hotspot ModeB.    Pairing ModeC.    Settings ResetD.    Airplane Mode Answer: D QUESTION 74Ann, a user, has brought her laptop in for service. She reports that her battery is at 100%, but whenever it is unplugged it immediately shuts down. Which of the following should the technician do? A.    Replace the batteryB.    Change power settings to balancedC.    Replace the power adapterD.    Enable APM in the BIOS Answer: A QUESTION 75A technician recently created an email account for a new user, Joe. On the second day, Joe reports his email account is full of spam even though he has not given out his address. Which of the following should the technician do to resolve the issue? A.    Turn on windows firewallB.    Click the unsubscribe link in the spamC.    Run an anti-spyware scanD.    Install privacy filter Answer: C QUESTION 76A user is having trouble connecting to the Internet. Which of the following commands should a technician use, from the user's workstation, to ensure that the workstation has a valid IP address? A.    NETSTATB.    PINGC.    IPCONFIGD.    TRACERT Answer: C QUESTION 77Drag and Drop QuestionsDrag and drop the following Windows 7 versions in order according to their feature-sets, from MOST to LEAST. Answer: QUESTION 78Which of the following operating systems supports full BitLocker functionality? A.    Windows XPB.    Windows 7 ProfessionalC.    Windows Vista HomeD.    Windows 7 Enterprise Answer: D QUESTION 79Which of the following protocols could a technician use to connect a smartphone to an email server? (Select TWO). A.    SMTPB.    POP3C.    HTTPD.    SNTPE.    ICMP Answer: AB QUESTION 80Drag and Drop QuestionsDrag and drop the following Windows Versions to the correct feature on which they are found. Windows Versions may be used more than once. Answer: Download the newest PassLeader 220-902 dumps from now! 100% Pass Guarantee! 220-902 PDF dumps & 220-902 VCE dumps: (1219 Q&As) (New Questions Are 100% Available and Wrong Answers Have Been Corrected!) p.s. 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